Communication
  July 23, 2002 (Tuesday)
  12:30 - I called Mr. Arnold Smith - simply, because I did not want to cause any more delays settling this issue.
 

Unfortunately, there was nothing new to report. Mercedes-Benz was at Lone Star Inc. (Calgary) but that were people from a different department.

  During this conversation, I learned, that the A/C compressor, which had been exchanged on June 19th, 2002 has to be exchanged again. I really value the openness of Mr. Smith - better this way, than hearing it through the grapevine or demanding the information through a lawyer.
  Mr. Smith assured me, that there will be an offer on the table within 24 to 48 hours.
   
 

The 'OFFER'