| |
Why I went to Lone
Star Inc. |
| |
Car shopping is always an
interesting experience. Basically I had my mind set to get a
Mercedes M-Class and in 1999 there were only 1 dealer beside Lone
Star Inc. in Calgary I knew of:
Hyatt Auto Gallery. I know there are a bunch of 'Hyatt' outlets in
Calgary, some of them operated by a numbered company. One of them was reported in a Calgary Newspaper for fixing
odometers on used vehicles. |
| |
The Alberta Motor Vehicle Industry
Council maintains a special section for
'INVESTIGATIONS and
COMPLAINTS' with a subtitle
'CONSUMER ALERTS'. Hyatt Auto Gallery claims, that they were
never subject to any FTA charges, while the Crown Prosecutor did not
proceed with criminal charges against Hyatt Auto Sales and Leasing
Inc.. Fact remains, that the name 'Hyatt' was listed under CONSUMER
ALERTS and if the Hyatt group of companies wants to avoid
misrepresentation, they should choose more distinct names for their
companies. I understand by Alberta Law - you cannot have companies
with such similar names, unless they are somehow related to each
other. |
| |
Obviously Hyatt had their fair
share of problems with the junk Mercedes is putting out lately as
well as it can be read at
http://www.mercedesproblems.com/index.htm (you will have
to search under ML320!) or you can look at the forum entry here at
the captured page (47K):
http://www.troublebenz.com/responses/mercedes-trouble-hyatt.htm |
| |
I went to Lone Star Inc.
(Calgary). Kurt Wechselberger was my sales
"consultant" - and I have to say: He was very nice, helpful and as
far as I could say honest. At one point I was mentioning the paint
structure and asked, if the car was re-painted, but I was assured,
it was the original paint. Pretty soon we agreed to a lease for a
demo-unit with 5,600km. The front valance was damaged and there was
a dent around the wheel - he arranged that the front bumper was
exchanged and flares were installed to cover the dent - although it
had to be done at a later date, since the parts were not in stock. |
| |
So far my experience with Lone
Star Inc. was great and I had absolutely no complaints... |
| |
My
Opintion |
