2001 C 240

FH posts:

I own a 2001 C240 and I'm ready to give up. I just completed a $5200.00 service that involved replacing the entire electrical system of the car (including EIS & SAM). The dealership turned me away because they said that it would be too expensive for me to pay for their labor charges, so I found an independent MB cert. shop to do the work. They said they see this kind of thing with MB all the time. They also said that MB is so ego-driven by their 'latest in technology' attitude, that the company is literally several years BEHIND in developing ways for vehicle repairs (including diagnostic equipment). Unfortunately the unwritten rule is to 'dump your Benz after warranty expires' and let someone else deal with the headaches. Due to my latest experience, I'm very interested in a class-action against the manufacturer as well as the dealership that serviced the car. I believe that these problems existed in the vehicle and were 'patched' during my warranty services only to resurface at cost to me once the warranty expired. When I called MB of North America they said that they would honor any dealership service manager's authorization for post warranty work. The catch is that no service manager will agree to EAT the labor charges on the repairs and therefore WILL NOT authorize any substantial post warranty work (even if it is design related). When I returned to MB of N. America they said that they could not help. Any parties interested in pursuing the suit please contact. bifcarrington@yahoo.com